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Members Terms Of Trading
Our members believe that as a consumer of recycled parts you are entitled not only to value for money but also a high standard of service. All members adhere to a Code of Conduct and operate under the following trading terms.
If you have any query relating to these terms or their application by members please contact Association Secretary, Duncan Wemyss, via the
contact page.
MVDA Trading Terms
As a user of recycled parts, you want to be sure of not only value for money, but also of quality service. All members of the Motor Vehicle Dismantlers Association adhere to a Code Of Conduct and operate under the following trading terms.
- Most vehicles and parts of vehicles sold from member’s establishments are auto-salvage and are sold as such. Whilst our members wish to make every effort to give good value to their customers, they cannot guarantee each part to be absolutely perfect and this is reflected in their prices when they are compared to the price of new items and parts.
- Members will always try to supply the exact part that their customers require. Due to the variations in make, model, design and year of manufacture, they cannot give any guarantee that all parts are correct or fit for the purpose required. It will help if customers can bring a sample part for comparison, but all sales are made on the strict understanding that the customer is responsible for making sure that parts bought are correct or fit for the purpose required. In the event of a part purchased is not correct for the particular vehicle, members will attempt to replace the part with the correct one, provided that within 48 hours, the part is returned or notification is given of the customers intention to return the part. Please note that members shall not be under any obligation to replace any parts returned to them under these circumstances or to give any refund in respect thereof.
- Any part which is found to be faulty or unserviceable (unless the fault was declared on purchase) will be repaired, exchanged or money refunded according to circumstances, provided that members are notified in writing within the period specified in the guarantee clause under which the goods were sold. Goods or parts sold from the establishment are guaranteed or warranted for the time specified in the following clauses: -
- The article offered for sale has been removed from the donor vehicle, tested and inspected and found to be of such quality as to carry an unconditional guarantee of straight exchange of money back should a replacement unit not be available, if the article should be found to be faulty or unserviceable. (The MINIMUM period of guarantee for this category is 30 days).
- Because of the age and condition of the donor vehicle, testing or inspection of the article offered for sale has not been practicable. However, should the article be found to be unsatisfactory, a full refund will be given provided that the article is returned within a specified period. (The MINIMUM period of guarantee for the category is 7 days)
- The terms and conditions of the sale of the article or articles offered for sale under this category and the terms of any guarantee agreed are subject to negotiation between the buyer and seller at the time and point of sale. Although there is not a minimum period of guarantee for this category, all terms and conditions of the guarantee must be clearly stated on the invoice or receipt relating to the sale and signed by both the buyer and seller at the time of sale.
- Members shall not be liable or responsible for:
- Any fault or defect in parts arising from wilful damage, negligence, failure to follow their instructions (whether written or oral), misuse or alteration to parts carried out otherwise than by the seller.
- Any fault or damage caused by the fitting of parts otherwise than by the seller.
- Any consequential or indirect loss claimed under any circumstances.
- Bearing in mind that all parts are auto-salvage and the price substantially less than new, members do not hold themselves responsible if any vehicle is off the road whilst a part is being brought back for exchange.
- These terms of business are not intended to restrict or exclude any legal rights hereto or implied by law. These Terms of Trading are primarily designed to apply to transactions entered into with customers. Where transactions are entered into with other businesses, certain provisions implied by law may be excluded, subject to tests of reasonableness, as prescribed by the Unfair Contract Terms Act, 1977.
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